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Refund Policy

When refunds are available for digital books, memberships and printed editions.

Last updated: __DATE__ · Effective: __DATE__

TODO — This page has no content and must not go live empty Required before you accept the first payment. Also referenced from the FAQ.

Why there is no draft text here: placeholder legal language that looks finished is more dangerous than an obviously empty page, because it stops looking like a task and never gets replaced. Generate a real draft, then have it reviewed.

How to produce it: draft with a reputable policy generator (Termly, Iubenda or Termageddon — roughly $10–$40/month, and they update the text as laws change), then have an attorney who works with digital publishers review it. Paste the finished text below, replacing this box and the checklist.

What this page must cover

  1. Digital books: your refund window, and whether opening or reading the book affects eligibility.
  2. Memberships: whether partial-period refunds are given, and your policy on the first charge.
  3. Printed editions: returns, damage in transit, and who pays return shipping.
  4. Collector's editions: state clearly whether numbered copies are final sale.
  5. Personalized inscriptions: almost always non-refundable — say so explicitly at checkout, not only here.
  6. Exact refund request process and the address or form to use.
  7. How long refunds take to appear on the customer's statement.
  8. EU/UK consumer withdrawal rights for digital content, and the consent-to-immediate-access waiver if you use one.
  9. Author service packages: deposit terms, what is refundable once work begins, and cancellation.

Questions about this policy? Contact Ink2Truth and choose the relevant category.

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